Why can't I update my Lumia 930 to Denim after a reset?

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Windows Central Question

I recently sent my phone to the care center and it came back with a new board. But it seems I am stuck with Lumia Cyan and can't get Denim update back on it even after I have updated Extras+info.
 
I'm facing the same problem..after care center change the board..I can't update to denim..I'm stuck on denim..have u found a solution for this?..thanks..I'm from Malaysia but after They change the board my phone cv is uk..
 

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