Windows 10 installed: now can't open Office attachments from email, what should I do?

[Windows Central Question]

Windows 10 installed: now can't open Office attachments from email

W10 installed successfully this morning and working fine overall. Problem is that I cannot open Office docs I have downloaded from email attachments.

I have tried this in Excel & Word with both new files and files I have successfully downloaded and opened before (so no problem with the attachments themselves).

The files download complete - the file size is the same as in the attachment on the email - but when I open an Excel doc it says "The file is corrupt and cannot be opened;" for Word it says "Word experienced an error trying to open the file" followed by a list of pointless suggestions. I am having no problems with files already saved on my computer in Excel or Word. I have tried opening files directly and accessing them within the application's Open option.

 

[Guest1111]

Re: Windows 10 installed: now can't open Office attachments from email

I am having the identical problem was there an answer???

 

[hansmeel]

Re: Windows 10 installed: now can't open Office attachments from email

Try : In Excel go to File > Options > Trust Center > Trust Center Settings > Protected View, and then uncheck Enabled Protected View for files originating from the Internet.

 

[Harlan Lane]

Re: Windows 10 installed: now can't open Office attachments from email

I had same issue. Installed office apps from store and I can open now.

 

[Victoria Midgett]

Re: Windows 10 installed: now can't open Office attachments from email

Did you have to uninstall the version of Office you already had on your PC first?

 

[ravehor]

Re: Windows 10 installed: now can't open Office attachments from email

Had the same problem, I don't know what it is - but reinstalling Office seems to have fixed it.

 

[RTIQL8N]

Re: Windows 10 installed: now can't open Office attachments from email

Navigating to the trust center's protected view for both word and excel and deselecting the appropriate radio button worked!

 

[Jen T]

Re: Windows 10 installed: now can't open Office attachments from email

This worked for me:
support.microsoft.com/en-us/kb/3086786

 

[Richard Jones13]

Re: Windows 10 installed: now can't open Office attachments from email

Perfect, thank you

 

[Glen Briden]

Re: Windows 10 installed: now can't open Office attachments from email

Thank you, thank you, thank you.. That worked!

 

[Mikki Soca]

Re: Windows 10 installed: now can't open Office attachments from email

Yay!!! Thank you!!!

 

[Peter Rudy]

Re: Windows 10 installed: now can't open Office attachments from email

Try : In Excel go to File > Options > Trust Center > Trust Center Settings > Protected View, and then uncheck Enabled Protected View for files originating from the Internet. -- THANKS - WORKED PERFECTLY - I also unchecked: Files attached to email

 

[Douglas Campbell]

Re: Windows 10 installed: now can't open Office attachments from email

Thank you for solving this. :smile:

I installed Windows 10 a couple of days ago and was so frustrated that I hurt my hand thumping my desk!!

 

[fredupfront]

This worked for me as well. Much easier than reinstalling everything.

Thanks

 

[Zana Ahmed]

I can't open office attachment in my Microsoft Lumia 535 after I upgrade it to windows 10

 

[Maytham Fahmi]

Great, that works for me, thanks

 

[Maytham Fahmi]

Re: Windows 10 installed: now can't open Office attachments from email

That did the job thanks

 

[GregoryinDenver]

Re: Windows 10 installed: now can't open Office attachments from email

Thanks! This worked perfectly for me in Word.



Try : In Word go to File > Options > Trust Center > Trust Center Settings > Protected View, and then uncheck Enable Protected View for files originating from Outlook.