When i say "hey cortana" she opens then closes and wont listen. why?

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Windows Central Question

I either say HEY CORTANA or just click the little mic button on my windows 10 pc and she opens and before I can talk she closes. I can type search with her just fine...but I would like to talk to her. yes I already enabled "hey Cortana" I also checked my sound drivers and they are working. anyone else dealing with this? :(
 

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