Why can't I get past the log in screen on windows 10?

[Windows Central Question]

i upgraded from windows 7 to windows 10 and after all the downloading, my computer will boot up windows 10 and take me to the log in screen but when I enter my password it freezes and restarts my pc

 

[Rising Mos]

Try to restart in safe mode and create a new account. Then login to that new account.

 

[leviathon1125]

I am not sure how to restart in safe mode, when I restart the only option it gives me is to see the boot menu and once it boots it brings me to the login

 

[Rising Mos]

At the login screen, click the power button, hold the shift key, press restart with the mouse.

That should restart to a blue screen, choose, troubleshooting, startup setting, enable safe mode.

To disable it once you are windows, in the command prompt, write

Bcdedit /set {bootmgr} displaybooymenu no

 

[leviathon1125]

There might be something wrong with my login screen... I posted a picture of my login screen on my blog, perhaps you could check it out? If you go look at the blog awesomerific on tumblr if you look a few posts down you'll find a picture of my login screen

 

[Garazion]

This may sound strange, but if you have a usb wifi adapter in your pc, take it out, and it should progress normally, I had this exact issue, read about the usb wifi thing and it worked right away, hope this helps you

 

[Jay Faust]

Pulled out my Usb wifi and was able to get past login screen.

 

[Whitney Rountree]

THABK YOU! Taking out the usb wifi worked for me as well!