Why can't I play non-youtube videos on Windows 10?

[Windows Central Question]

Okay so since updating to Windows 10, I haven't been able to watch videos on any site that's not on Youtube. The day before I could watch any video with Windows 8. The problem is that I can hear the videos, but I can't actually see them. All I see when loading the videos is either a green or black screen, and the sounds of the video. I'm not sure what is wrong?!

 

[jamie004]

Okay so since updating to Windows 10, I haven't been able to watch videos on any site that's not on Youtube. The day before I could watch any video with Windows 8. The problem is that I can hear the videos, but I can't actually see them. All I see when loading the videos is either a green or black screen, and the sounds of the video. I'm not sure what is wrong?!

I have the same problem on YouTube including the video going black and no sound. I don't have sound on anything nor videos on any website I go to. It has been this way since I downloaded Windows 10 day before yesterday. BIG MISTAKE!!! There are no answers out there either. - j.

 

[ven07]

Try updating video and display drivers

 

[Pam Mason1]

i had the same problem, everything workded perfect except i cant watch videos..just a black screen. i uninstalled windows 10 and went back to previous version until somebody can tell me what to do to fix the problem.

 

[BJThomps]

Since I have upgraded to Windows 10, I get no picture when trying to play videos on Windows Edge or Internet Explorer. I get a picture during the ads on YouTube but when the actual video starts there is no picture. I get audio at first but after a minute it starts stuttering. I can play videos that are saved on my RealPlayer just fine; but nothing on the internet. Can't find any info on how to fix, other than removing Windows 10 upgrade. Tried Microsoft Windows support chat; but no help.

 

[ven07]

i had the same problem, everything workded perfect except i cant watch videos..just a black screen. i uninstalled windows 10 and went back to previous version until somebody can tell me what to do to fix the problem.

Most of these problems are due to drivers You can search the forums, there are at least 10 threads complaining about this and some users have found solutions

 

[ven07]

Since I have upgraded to Windows 10, I get no picture when trying to play videos on Windows Edge or Internet Explorer. I get a picture during the ads on YouTube but when the actual video starts there is no picture. I get audio at first but after a minute it starts stuttering. I can play videos that are saved on my RealPlayer just fine; but nothing on the internet. Can't find any info on how to fix, other than removing Windows 10 upgrade. Tried Microsoft Windows support chat; but no help.

Did you try using chrome/mozilla/maxthon?

 

[Tom Presley]

Same issue after installing Windows 10 and updating video drivers that are for Windows 10.
Can play saved videos on HD but they stutter and pause all the time and blur out never had this issue with Windows 7.