Why is the Windows 10 upgrade taking more than 12 hours to complete?

  • Thread starter Thread starter Windows Central Question
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Windows Central Question

I scheduled my upgrade to start yesterday at 23:00.It is now 11:43 the next day and I have the following message displayed on a black screen:

Upgrading Windows
Your PC will restart several times. Sit back and relax.
85%
Copying files (written in blue) Installing features and drivers (written in blue) Configuring settings 40% (written in white).

I didn't expect it to take this long. I really need access to my laptop files now. Please advise me what to do.

Denice Allen
 

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