Editing a contact in WP 8.1 deletes it from Exchange / Outlook - anyone have this?

  • Thread starter Windows Central Question
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Windows Central Question

At first I thought I was going crazy: contacts I absolutely knew I had stored on my phone (and which were syncing to my corporate exchange account) were simply gone.

Then one day I noticed a contact literally disappear in front of my eyes on the phone just after I edited it. I've now verified that if I edit a contact on the phone, it is deleted after the edit is saved. This deletion obviously syncs via exchange to my Outlook account and the contact is effectively gone (and I can't find it in deleted items, for example).

Resetting / rebooting the phone has no effect. I don't want to go W10M (even though I have tried it and it's great) as this is my daily driver and I need it for work.

Has anyone else seen this behavior?

Mark.
 

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