Windows Phone Recovery Tool Stuck on Reading Phone Information, How Can I Get Past This Loop?

  • Thread starter Thread starter Windows Central Question
  • Start date Start date
W

Windows Central Question

Windows Phone Recovery Tool Stuck on Reading Phone Information

I tried installing the Windows 10 Mobile Preview on my Lumia Icon to try it out and was highly unsatisfied with it, as it constantly crashed my phone and made it generally unusable. I'm trying to restore it back to 8.1, but the Windows Phone Recovery Tool is stuck on the Reading Phone Information for much much longer than it should be. I've let it sit for at least an hour and have gotten no results. Is there any way to get it to move past this endless loop?
 
Re: Windows Phone Recovery Tool Stuck on Reading Phone Information

Try reinstalling the tool and the drivers of the phone.
If that didn't work, look for the old tool
 

Members online

Forum statistics

Threads
332,609
Messages
2,255,555
Members
428,713
Latest member
nick rajesj