Every week or two I have to do a factory reset on my Nokia 520. Is there a fix I can do so I don't have to do a Factory Resets anymore?

[Windows Central Question]

Every week or two I have to do a factory reset on my Nokia 520.

The phone will stop connecting to the internet whether it be wifi or not. The time and date will become wrong as well. It will also stop reading anything that is on the sd card or will tell me the card needs to be scanned. I have tried restarting it. The only thing that fixes the problem is doing a factory reset. I have had this problem from almost the beginning of when I got it. Any one else have this problem? Anyway to fix this so I don't have to do a factory reset?

 

[gpobernardo]

Re: Every week or two I have to do a factory reset on my Nokia 520.

Welcome to Windows Central.

What OS version is your Lumia 520 running?

You may create a Windows Central account to respond to this thread.

 

[kim Menefee]

Re: Every week or two I have to do a factory reset on my Nokia 520.

Thanks for the response, Its running 8.10.12400.0, i believe i updated it not that long ago and it still did the same thing to me.

 

[BluWarrior]

Re: Every week or two I have to do a factory reset on my Nokia 520.

have you checked to make sure all your apps are not malicious, and checked all the files on your SD card as well?

 

[gpobernardo]

Re: Every week or two I have to do a factory reset on my Nokia 520.

Thanks for the response, Its running 8.10.12400.0, i believe i updated it not that long ago and it still did the same thing to me.

Thanks for the update, but we'll need to eliminate in order to zero into the issue you're having.

Have you tried connecting your SD Card directly to your PC to check if there actually is something wrong with your SD Card?

You may also want to check for updates again, since the OS version your running is old. The current one (for most locations) is 8.10.14219.341 for the Lumia 520.