Why am I unable to reboot my Lumia 535?

[WPCentral Question]

reboot problem - lumia 535

Lumia 535 - Window 10 prerelease software. crash while phone was on updates. Unable to reboot. What is the solution.

 

[gpobernardo]

Re: reboot problem - lumia 535

Try connecting your phone to your PC and use the Lumia Software Recovery Tool (downloadable from Microsoft). If that doesn't work, then bring your phone to a service center and take advantage of the 12-month warranty.

 

[ads13]

Re: reboot problem - lumia 535

Do the Hard Reset! Simple..

 

[gpobernardo]

Re: reboot problem - lumia 535

Do the Hard Reset! Simple..

OP details suggest a corrupted installation of the technical preview OS and the phone needs to go back to Windows Phone 8.1. Performing a hard reset will not bring his or her phone back to Windows Phone 8.1.