family member to my window yet even though it says they can sign it wont

[Sabrina Herring]

When my family member tries to sign into windows it will not let them instead it says User profile failed the sign in user profile cannot be loaded. Why? and how can this be fixed. I tried the user accounts and it did not help.

 

[eusty]

Windows...10...8.1........3.0??

It sounds like a corrupt user profile, Fixing a corrupted user profile - Windows Help