How to downgrade Office 2016 to 2013?

[Windows Central Question]

Having some compatibility issues with 2016 and our exchange server. I need to downgrade back to 2013 but can't find the link anywhere on Office 365 site. Anyone know where or how I can downgrade?

 

[rhapdog]

Currently, you will need to contact Microsoft Support for this. See http://support.microsoft.com/kb/3093039

Office 2016 is only compatible with Exchange Server 2010 or later. If you're still using Exchange Server 2007 or earlier, then that is the problem.

If you have Office 365 Business, Business Premium, Enterprise E3, or ProPlus please refer to this topic, https://community.office365.com/en-us/f/172/t/409681.

 

[Brent McDonald]

What should a person who has Office 365 Personal do?