Why can't I download USA offline map?

[dasfoto]

can't download usa offline map

I've been trying for several days now to download all regions for usa map. it appears it just keeps resetting and never finishes downloading. if I open a map program (e.g. Life360) it says it has paused map download. I've tried rebooting and just letting it sit overnight, but it just never finishes. anyone having the same problem? anyone have a solution?

 

[ven07]

Re: can't download usa offline map

Using data or wifi to download? Not sure what the issue could be, so just guessing

 

[dasfoto]

Re: can't download usa offline map

I'm on WiFi. I keep getting a quick flash of "paused until map apps are closed" or something similar, then it restarts the download. I have no maps programs running and turned off anything that uses location services that runs in the background. I'll also get a "we've encountered a problem" type message that pops up occasionally. I can't even get it to download individual state maps.

 

[920Walker]

Do you have the phone's screen set to never turn off, in Settings > Lockscreen, and also the phone left running with the map download screen displayed? Unfortunately maps won't download in the background.