Why doesn't the translator in Chinese / English work in QQ application?

[Windows Central Question]

why translator chinese / english is not working in qq aplication ?

I work and live in China, I use QQ application and We Chat . In android phone, translation from Chinese to English is simple to use, just select text and push ''translate''... I buy windows phone and I can't use because of that!
Witch translator I must use to work with this two application ?

 

[Billg88]

I have used International QQ with translator for several years. Now translator will not work.
How do I fix the problem or how do I contact QQ [TenCent] to assist.
Thank you