Lumia 550 - Windows 10 mobile- store won?t download apps or updates

[Windows Central Question]

Hi everybody.
I have searched now for the last 4 hours every forum, but I did not find a solution. I just bought today a lumia 550 with windows 10 (10.0.10586.0).

If I want to download an app from the store (e.g. whatsapp) the download starts but than it remains at 0.0. However the connection is good, I can surf in the internet, update my mails, etc. but the store downloads don't work.

Does anybody have a solution? I?m pretty desparate. I also did the region and time setting thing, but it didn?t help
Thanks a lot in advance'

 

[API_Rock]

Hi congrats on new phone, can you please tell a few things

1. Does it support dual sim ?
2. If yes then are both support 4G?
3. What about USB OTG?
4. Glance Screen ?
5. Double tap to wake up ?

 

[libra89]

Hi everybody.
I have searched now for the last 4 hours every forum, but I did not find a solution. I just bought today a lumia 550 with windows 10 (10.0.10586.0).

If I want to download an app from the store (e.g. whatsapp) the download starts but than it remains at 0.0. However the connection is good, I can surf in the internet, update my mails, etc. but the store downloads don't work.

Does anybody have a solution? I?m pretty desparate. I also did the region and time setting thing, but it didn?t help
Thanks a lot in advance'

Are you connected to Wifi or are you using mobile data to download? With mobile data, it might be more likely to do this.

 

[Fordy21]

Hi, I have exactly the same problem. Store tells me there are plenty of updates available, however it will not download anything, so I cant get a single app from store due to queue. Also OS update is available, it wont download as well. I have good Wi-fi connection and other windows phones (all win 8.1) I have do not have a single problem. Store also gets pretty buggy and is very likely to crash.

EDIT: Suddenly, the update downloaded and is preparing to install. I will report after the installation.

 

[Fordy21]

Everything seems to be working fine after the update.

 

[Mohammed k e]

Hi
Im not able to install apps or games from the store it seems really frustrating.
My connection is very good, but still it shows as pending or else keeps on loading

 

[pkcable]

Have you all tried restarting your device? Also the above advice to try connecting to WiFi? And see if there is a Windows update?

 

[shubham gulbake]

Re: Lumia 550 - Windows 10 mobile- store won�t download apps or updates

Why store not working properly,whenever i want to download any application doesn't working properly..please find the root cause and make sure when it be closed.

 

[pkcable]

Maybe try the Troubleshooter?

https://support.microsoft.com/en-us...790db/run-the-troubleshooter-for-windows-apps

 

[likeoo]

I came across the same issue