Why my Lumia 1520 is stuck at Windows 8 Black?

[Windows Central Question]

I was using Windows 10 on my 1520 but suddenly a blue screen popped out telling me "the boot configuration data is messing". so i used the windows recovery tool to install a fresh firmware.. and now im stuck in windows 8 black and can't find any new updates..!! i need help guys

PS. sorry about my English

 

[RumoredNow]

Did you use Windows Device Recovery Tool? (Now at v3.1.5) Or did you use some older tool no longer being updated?

Make sure your Toolkit is up to date and try again: https://forums.windowscentral.com/e...singleTopic%26topic%3DFA142987&token=pnlMbcRI


If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.

 

[doubleuael]

RumoredNow Thank you for responding.

Yes i used the latest version of Windows Device Recovery Tool (3.1.5).. and every time i run it, it tells me "You have the latest available software version" for my lumia 1520..

 

[th34monk3ys]

Blame the carriers

 

[doubleuael]

I don't think the carriers has something with my problem my girlfriend have a lumia 930 and she gets the updates.. "we are on the same carrier"

 

[RumoredNow]

it tells me "You have the latest available software version" for my lumia 1520..

Please goto Settings > extras + info > scroll down, can you please list what it shows for:

Manufacturer Name
Mobile Operator

Also is your phone carrier branded? If so what carrier? What carrier are you on?
(Note that it depends on what carrier it is branded to and not what carrier it is on if SIM unlocked.)

This will help pinpoint your model to reference against these tables: https:// www. microsoft.com/en/mobile/support/software-update/wp8-software-update/

 

[doubleuael]

Please goto Settings > extras + info > scroll down, can you please list what it shows for:

Manufacturer Name:
RM-937_eu_euro1_055
Mobile Operator:
000-GB

and no my phone isnt carrier branded and is not a second handed. i bought from Saudi Arabia

 

[RumoredNow]

Manufacturer Name:
RM-937_eu_euro1_055
Mobile Operator:
000-GB

and no my phone isnt carrier branded and is not a second handed. i bought from Saudi Arabia

I can't find that specific euro1_055 on the lists...

Something went wrong in the WDRT and you will probably have to contact a repair center to have a viable ROM flashed to it.

https://forums.windowscentral.com/e...obile%2Fsupport%2Flocations%2F&token=nfjba-wI

 

[RumoredNow]

I've submitted 2 bug reports. Sorry about broken links.

Local Support can be found at https:/ /www. microsoft.com/en/mobile/support/locations/ (no spaces of course)

 

[doubleuael]

I can't find that specific euro1_055 on the lists...

Something went wrong in the WDRT and you will probably have to contact a repair center to have a viable ROM flashed to it.

There's no certified repair center in SA
I'm posting here because i couldn't find an alternative to navifirm+ its going under maintenance for a week now and i have no idea if its a temporary problem or not..
i donno what to do

 

[RumoredNow]

There's no certified repair center in SA
I'm posting here because i couldn't find an alternative to navifirm+ its going under maintenance for a week now and i have no idea if its a temporary problem or not..
i donno what to do

How long ago did you get it from the seller?

IMHO, they may have done something in Navifirm that I can't account for.

Have you tried talking to the retailer?

 

[RumoredNow]

If you are comfortable dead flashing in Navifirm, RM-937_im_mea3_1019 would be the appropriate file for an SA 1520.

I'm going to see if I can get an experienced flasher in this thread.

 

[doubleuael]

How long ago did you get it from the seller?

IMHO, they may have done something in Navifirm that I can't account for.

Have you tried talking to the retailer?

I got it on Nov 2014..

I've talked to the retailer and he told me your device insurance is out of date and can't be renewed!
he also said we will install a new firmware in your device for 140$ :angry:

 

[doubleuael]

If you are comfortable dead flashing in Navifirm, RM-937_im_mea3_1019 would be the appropriate file for an SA 1520.

I'm going to see if I can get an experienced flasher in this thread.

i think you are about to save my life .. do you know where i can download that firmware from?

 

[pankaj981]

You'll have to download the firmware and flash using this tutorial:
https://stebet.net/how-to-install-a-country-variant-firmware-with-the-windows-phone-recovery-tools

Use product code: 059V337 RM-937 VAR EURO GB CV BLACK

I was able to impersonate my RM-940 Lumia 1520 and download the above firmware even though it was clearly not meant for it.

 

[th34monk3ys]

If you want to go back to 10, install insider again?

 

[th34monk3ys]

Also how did you get black, I thought the phone released with cyan from go?

 

[pankaj981]

Also how did you get black, I thought the phone released with cyan from go?

The phone was released with WP8 GDR3 that enabled the 3rd row and added support for higher resolutions (hence the 1080p screen).