capacitive touch screen.

[WPCentral Question]

I am having a nokia lumia 720. Now i am having problems on its capacitive touch screen. It automatically touch itself and at that time the screen freezes. Pressing back, taking menu, opens bing search automatically by the phone.. I have done soft reset, hard reset and everything. And remove sim , memory card and the problem still persists. What to do now?

 

[charlatan1978]

If the issue is still there after a hard reset then it sounds like a hardware fault.
I would look to take it in for repair.