My Lumia 950 Camera Does Not Focus Anymore, Can Anyone Help??!!

[Windows Central Question]

Tried using the camera, and the focus is not focusing at all. When I go in the pro mode and use the manual focus to go to Macro and infinity, it does not work. The focus is not focusing at all. the version of my camera is 2016.107.11.0.

Please help, if anyone can, thanks!!

 

[gpobernardo]

Have you tried restarting your phone? Or performing a SOFT reset?

If those don't work, it may be a hardware failure - something which either a service center or a replacement phone can resolve.

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[soil2oil]

I love and hate this phone/camera.
camera works great at times and frustrates me to know end other times

 

[denis vasquez]

Hi, thanks for replying. I will try restarting my phone, and how do you do a soft reset? Thanks again.

 

[TheChazas]

Hi, thanks for replying. I will try restarting my phone, and how do you do a soft reset? Thanks again.

Hold volume down and power button till it vibrates, then wait till it restarts.