Why doesn't my AT&T Lumia 635 see the Denim Update?

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WPCentral Question

I have a Lumia 635 on the regular (postpaid) AT&T network. It is stuck on a pre-Denim version. I ask it to check for updates, but it swears that no further update is available. Yet Microsoft's page claims that the AT&T Lumia 635 should update to Denim.
I see no way to force an update. (Microsoft's page specifically says that offline update is not possible.)
 
Tried Windows Device Recovery Tool??

plug in your phone and it'll tell you if you are on the latest available or not.... only downside? it's essentially a hard reset.
 

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