Windows Phone "Can't Connect" to Microsoft Account

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

Hi!

I have a Samsung Ativ S Neo and an HTC 8XT, and love them both-- but I've been having an issue with the 8XT.

For some reason, no matter what I do, the 8XT will not connect to my Microsoft Account (it will connect to my Gmail though)--and therefore, I cannot download any apps. I had to factory reset it for another reason, and when I tried to download apps, that's when I noticed it-- that was in October. I used my friend's Samsung Galaxy Note 3 when it stopped working, couldn't stand Android, and just today got my Samsung Ativ S Neo- which logged into my Microsoft Account perfectly.

I want to clarify that the date and time are correct, I've hard reset the device numerous times, and there is no two-step password on my account, but it still says it "Can't Connect" to the Microsoft Account..

Any ideas?

Thanks a ton!
 

Members online

Forum statistics

Threads
323,274
Messages
2,243,558
Members
428,053
Latest member
JoshRos