Why are the usb ports of the surface dock not working?!

[Windows Central Question]

Just bought it, plugged in a bunch of stuff. Nada. Just a charger!!!???

 

[Chintan Gohel]

Just bought it, plugged in a bunch of stuff. Nada. Just a charger!!!???

can you take it back to where you bought it from and ask the sale personnel to help you get it working? Or at least replaced with a working model?

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