why the speaker donot work on the lumia 640 XL lte while using the music app or playing music

[Windows Central Question]

I am not able to hear music from the speaker on my lumia 640 XL lte

 

[Chintan Gohel]

I am not able to hear music from the speaker on my lumia 640 XL lte

Try a soft reset (restart) by long pressing both volume down and power buttons until the phone vibrates and restarts. see if that helps

If not, can you search for the nearest service centre for assistance?

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