Issues with UWP Skype Beta for W10 Mobile - help please

[Ryujingt3]

Hello.

A few questions about the UWP Skype app for W10M on Redstone builds.

1 - I installed it, uninstalled it and now I cannot download old Skype from the store. It fails. How can I fix it?

2 - I reinstalled Skype UWP and now I have one app called 'Skype Preview' that works and a duplicate app which is also called 'Skype Preview' which is PENDING. How can I remove the pending duplicate?

3 - How do we get updates to the Skype UWP app? Will it be through the store or must we sideload a newer version?

4 - I know the app is beta but how can I get any sort of Skype notifications to appear?

These are all issues others seem to be experiencing but I cannot find the solution so I wanted to ask.

Thanks for the help.

Many thanks.

 

[Zulfigar]

1. Hard reset

2. You can't without a hard reset

3. Not sure, I'm assuming through side loading the latest version, since Skype Preview isn't through the Store, yet

4. My Skype Preview notifications come through, maybe you have yours off in the Notification settings?

Hope this helps.

P.S. - For those who don't have the preview, don't uninstall the normal Skype, the Store has it set up to try and download the Preview for some reason. That's how I know about doing a hard reset after uninstalling Skype, sadly, and I had to do a hard reset to get it up and running again.

 

[Ryujingt3]

Thanks for replying. I guess the article about this should have a few disclaimers added to it.

I never uninstalled the old Skype app, it just got replaced and now I cannot get it back.

Not sure if this is related to installing Skype Preview but Feedback Hub now fails to open.

Just gives the blue screen and loading animation then crashes to desktop.

Thanks.

Ian

 

[Ryujingt3]

Just a small update.

The duplicate Skype Preview has removed itself.

Skype Preview UWP now links to Skype store listing. When I browse to Skype in the store it now says LAUNCH and when I tap it Skype UWP opens.

Interesting.