unable to record calls

[Windows Central Question]

Phone model is Lumia 730. Microsoft Phone app says it can record and play calls but I can't find settings for call recording.
OS is updated to WP 10 on 11/06/16. Is there any way to activate call recording or are there any updates for it?

 

[Laura Knotek]

That feature is only available on devices that have Windows 10 Mobile installed out of the box, not an older devices updated to Windows 10 Mobile.

From Microsoft: "[h=1]Record a phone call[/h][FONT=WOL_Reg][FONT=WOL_Bold]Applies to Windows 10 Mobile[/FONT]
Record your phone calls in Windows 10 Mobile, so you can play them later on your phone. This feature is only available on Windows phones that come with Windows 10 Mobile already installed. It's not available on Windows phones that are upgraded to Windows 10."

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