Why can't I configure Gmail on my Motorola ES400 handheld Windows mobile 6.5 device?

[Windows Central Question]

Cannot configure Gmail on my Motorola ES400 handheld windows mobile 6.5 device

I have configured my gmail account in the windows mobile 6.5 device using pop3. The mails were synchronizing perfectly until a week ago when i got the error "Message cannot be downloaded to your mobile device.Make sure you are connected and that your email account settings are correct. Then try download messages again."
After that i tried configuring it in imap as well, but still had the same error message.

Please find the mail settings that i used as below,
POP3
incoming - pop.gmail.com
Outgoing - smtp.gmail.com

IMAP
incoming - imap.gmail.com
Outgoing - smtp.gmail.com

When i googled the pop3/imap settings for gmail, it mentioned about setting the port for incoming and outgoing mail, but i don't know where to set the port in the windows mobile.

Note:
I have also checked the Required SSL for Incoming email, Required SSL for outgoing email check boxes.

Thanks in advance for your help

 

[ven07]

On the phone; are your region/time/date set correctly? If they aren't, that could be the reason, why your mail isn't syncing.

Wasn't support for 6.5 dropped?

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[CKSIT]

Was having this same problem with our Motorola barcode scanner with WEHH6.5. Through some research, I found that Google recently switched their SSL encryption to SHA2, which is not supported on the release level of WEHH6.5 on our barcode scanner. A patch is available for us. Hopefully this information will help you get your issue resolved, too.