I have straight talk on my Nokia lumia 1520. i've searched all over for a reason that i'm not getting internet on my phone. i can receive group texts, pictures in text, and use messaging apps like kik and fb messenger. but that's all i can use. i cant use my internet browser unless im in WiFi, i cant use my Facebook app, cant play any games that require internet to start. whats going on with my phone?
That sounds really frustrating. Sorry to hear it. Given that you are able to receive MMS, i would guess that you are in fact getting some data, it may just be slow.
The first step would probably be to try a soft reset to see if that helps restore proper data connectivity.
The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation. You perform the soft reset by having your phone turned on. Then press and hold the
volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).
Maybe give that a try and report back?
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