Display is not compatible with Windows 10

[Windows Central Question]

Yesterday, I tried to install Windows 10 using the Media Creation Tool and it got stuck on "Checking for updates".

I rebooted and this morning I am trying again using the Windows 10 Upgrade Assistant and, after months of this upgrade being pushed on me and saying my computer is compatible, it is now saying my display is not compatible???

 

[MDK22]

IF you want the upgrade, change your display settings (not sure to what, possibly recommended) ...
and attempt to upgrade, again.

I had the same issue, originally, changed my display settings & it worked.

 

[Chintan Gohel]

Yesterday, I tried to install Windows 10 using the Media Creation Tool and it got stuck on "Checking for updates".

I rebooted and this morning I am trying again using the Windows 10 Upgrade Assistant and, after months of this upgrade being pushed on me and saying my computer is compatible, it is now saying my display is not compatible???

as has been suggested, change display settings and try again

By the way, if you knew for months your pc is compatible, why wait for now?

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[Matt Kaz]

I'm the OP -- made an account so I can reply. I'm already on recommended display settings.

I've tried upgrading several times over the last few months to no avail. First time I got this message though. When I saw today was the last day yesterday, I figured I'd give it one last ditch effort.

 

[MDK22]

Not sure if it exists, revert to default for display settings.
Laptop or PC?
What age / vintage?
Manufacturer (maybe hit their website)
What OS are you running, now?
You may have to search these forums for a solution (more posts will make it more visible).

Alternatively, Upgrade Assistant should have an FAQ.
Good Luck - Windows 10 is worth the effort.

 

[Matt Kaz]

Laptop, close to 5 years old now. Thinking it's just too old. It's an HP g6-1d40ca. Currently on Windows 7. Thinking my graphics card may not be compatible (ADM Radeon HD 6520g)

 

[xandros9]

Laptop, close to 5 years old now. Thinking it's just too old. It's an HP g6-1d40ca. Currently on Windows 7. Thinking my graphics card may not be compatible (ADM Radeon HD 6520g)

that's a bit too young to worry about compatibility stuff. Although the graphics card might be an issue, I would consult Google to see if anyone else has run into issues with that Radeon model.

But yea I've never heard of a display itself that's incompatible in all my time on the net.

 

[v535]

Use this link to get the drivers from AMD

 

[Krystianpants]

Here's another thing. If you have a microsoft store nearby, take it there and they will do it for you. If they can't and your PC meets the requirements you could get a free new Dell XPS laptop.

 

[mggm100]

I know 2 people who received that message about video incompatibility this week. One was on Win 7 and had disabled the Get Windows Now app. The other was on 8.0.

The 8.0 issue was solved by first upgrading to 8.1 from the Store and then to windows 10.

The Win 7 computer with the disabled Get Windows Now app had to retrieve it using the steps shown here.
How to get the Windows 10 upgrade icon if it's missing - CNET

Once the icon showed up again in the system tray, the upgrade to 10 went without a hitch.