- May 30, 2015
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I have a BLU WIN HD LTE X150Q and it only has 8 GB of internal storage. About a week ago I got a notification saying that there was an update available, but that Microsoft temporarily needs more space on my internal storage than I had available, and that I should move some apps and files to my SD card, or delete ones that I don't need. The problem was that the biggest apps on my internal storage were all part of the operating system and were therefore neither moveable to the SD card nor delete-able. Microsoft technical support determined that the solution was to hard-reset my phone, which would delete ALL of my data and therefore free up enough internal storage space for the update to download and install, and after installing the update, hard-reset my phone AGAIN and restore from a backup to recover my stuff. Now, I'm beginning to worry that I will have to do this EVERYTIME an OS update is available due to low internal storage space and due to OS-integrated apps that CAN'T be moved to my SD card or deleted.
Has anyone else had this problem?
Has anyone else had this problem?