Have Lumia 930 with OS build: 10.0.14393.67 . My Photos does not open at all.

[Windows Central Question]

When I tab on the Photos app it opens and immediately close again. Not opening any pics at all. Even when i use File Explorer to open my saved pic folder and try to open a pic it just opens and closes immediately. Any help ?

 

[kaktus1389]

I say try a soft reset (hold the volume down + power button until the phone vibrates and reboots).

 

[Scott Carpenter3]

It is doing the same on the lumia 950. I have soft reset, hard reset and removed the battery and left it out and then booted up. I am still having the same problem. I can access my photos from onedrive, but this is preventing me from texting or sharing pics through messaging, facebook etc. Would be nice if there was a known fix? So far I am not seeing one

 

[Chintan Gohel]

It is doing the same on the lumia 950. I have soft reset, hard reset and removed the battery and left it out and then booted up. I am still having the same problem. I can access my photos from onedrive, but this is preventing me from texting or sharing pics through messaging, facebook etc. Would be nice if there was a known fix? So far I am not seeing one

you actually did a hard reset? And it didn't solve the problem?

Did you check in store for pending app updates? Check for app updates manually