i can't change the hour

[Windows Central Question]

hi, after installing the last update i can't change the hour and the date, i really need help on this

 

[ven07]

Phone or PC?

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[dassti]

windows phone

 

[ven07]

Can you try doing a soft reset and checking again? are the options greyed out or sth?

Soft Reset

The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).

 

[dassti]

whit the new update i can't even see the options, i got an lumia 635

 

[ven07]

Which update? is it a used lumia or brand new?

 

[dassti]

brand new, i don't know what is the exact version but i downloaded it yesterday

 

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