People Tiles Disappearing

Sir Lumia-a-Lot

New member
Jun 19, 2015
36
0
0
I keep small picture tiles of those I call the most. Lately over the last few days they have been randomly disappearing. Seems to be no reason. Yesterday two of them not only disappeared but deleted the picture from their profile. Anyone else having this issue and/or know of a fix? Very odd. Running the newest update on a Nokia 1520. Thanks
 
Which OS version do you currently have? There have been a couple of reports where immediately after a major upgrade like the Anniversary Update contact pictures disappear - but yours seems like a different case

Do you keep your main account synced on a regular basis?
 
When going to Settings in the People app does your Microsoft account show it needs attention or is having trouble syncing? I had Error 8500201d and resolved the same problem as you and a manual email sync problem resulting in the same error message. It may have to do with server migration. Here is a link to a lengthy Microsoft Community thread where I posted the steps I took to fix the problem, page 3, user 970CE:

http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdtips/error-8500201d/91d685e8-4fc4-4eae-958c-ad11eaa3ffb4?page=3
 

Members online

Forum statistics

Threads
335,095
Messages
2,258,090
Members
428,734
Latest member
fvvsdf_iub