I have the Nokia Lumina 640 LTE with the windows 10 up grade.

[Windows Central Question]

Upated my phone this morning and it has not worked since. The phone comes on but does not recognize my sim card anymore. IT was working fine before I let it update. Is there a way to have MSoft send a new update to fix this problem> Or does Microsoft need to replace my phone for screwing it up. I am disabled and have no other phone so I am in a pickle if I need medical care.

 

[abhishek singh21]

Upated my phone this morning and it has not worked since. The phone comes on but does not recognize my sim card anymore. IT was working fine before I let it update. Is there a way to have MSoft send a new update to fix this problem> Or does Microsoft need to replace my phone for screwing it up. I am disabled and have no other phone so I am in a pickle if I need medical care.

join out forums and let us know whether are you a insider or not?

 

[Chintan Gohel]

Upated my phone this morning and it has not worked since. The phone comes on but does not recognize my sim card anymore. IT was working fine before I let it update. Is there a way to have MSoft send a new update to fix this problem> Or does Microsoft need to replace my phone for screwing it up. I am disabled and have no other phone so I am in a pickle if I need medical care.

can you remove the SIM card and try again? If the phone works without SIM, then you can check for updates

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.