Lumia 950 Stopped Working while using app

[Windows Central Question]

Was using an application and the phone froze. This led to a black screen and will now not turn on again. Tried charging it for 1 hour and still will not turn on. What are my options?

 

[FXi2]

Soft reset and basically see if a reboot clears the situation.

 

[Chintan Gohel]

Was using an application and the phone froze. This led to a black screen and will now not turn on again. Tried charging it for 1 hour and still will not turn on. What are my options?

Soft Reset is holding the Volume Down & Power buttons until the phone vibrates and reboots (about 15 seconds). This reboots the phone with a cleared out RAM and Cache. No data is lost. It is good for when the phone freezes or you experience a glitch of some sort.

try also removing the battery and putting it back in

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