My Iris setup has never worked, why?

[Windows Central Question]

Everytime I try to set up the scan it tells me that something went wrong and to try again later so I try again later and still get the same response. It has been that way since I have unpacked it from the box. Is there something I am missing here?

 

[Maurizio Troso]

Everytime I try to set up the scan it tells me that something went wrong and to try again later so I try again later and still get the same response. It has been that way since I have unpacked it from the box. Is there something I am missing here?

Which device and windows build you got? Sounds like an old build know iussue

 

[Chintan Gohel]

Everytime I try to set up the scan it tells me that something went wrong and to try again later so I try again later and still get the same response. It has been that way since I have unpacked it from the box. Is there something I am missing here?

have you updated your device to the latest version?
Which device is it and how long has it behaved that way?

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