My windows store apps cannot update and i cannot install new apps also

[Windows Central Question]

error 0x87AF0001

 

[Chintan Gohel]

error 0x87AF0001

this seems to be a new error, I haven't seen it before

As a standard suggestion - try restarting your device, checking your internet connection, checking time and region settings, checking if your microsoft account is syncing properly or not

What device is this? A pc or mobile?

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

 

[Ernest Ofori1]

I am using a an asus x53e laptop

 

[Ernest Ofori1]

i have tried running wsreset command it only made it worse

 

[Chintan Gohel]

i have tried running wsreset command it only made it worse

okay, what OS version are you on? Can you check in settings > system > about > OS build

 

[Ernest Ofori1]

win 10 pro preview build

 

[Ernest Ofori1]

as for now win store does not exist on my windows anymore

 

[Chintan Gohel]

win 10 pro preview build

are you able to check for OS updates?

 

[Ernest Ofori1]

yes
My device is up to date

 

[shmsnh]

Can you tell us your Windows version? As in 10586.xxx or 14393.xxx...

Are you signed in with a Microsoft Account?

 

[abhishek singh21]

this error has been reported and discussed at the Microsoft forums here :> app store update issue with 0x87AF0001 - Microsoft Community


Though the device there is Surface Pro 4 but the error code applies the same. The possible solution mentioned there is to clean boot your device. Here you will find the instructions on how to clean boot.

 

[Ernest Ofori1]

okay thanks man