why does acer quick access not work anymore after upgrading to windows 10 anniversary update

[lyndonvg]

and how to fix it ?

 

[holdum333]

Hi First time hearing about this problem. A quick search turned up this link. Might give it a look and report back if it works, so others will benefit from this issue!
Welcome to the forum!
Quick Access in Windows 10 is not working

 

[lyndonvg]

Hi the question is about ACER Quick Access and has nothing to do with the Windows File Explorer Navigation Bar.
I have been hoping for an answer to this question myself. I can't even Uninstall this feature because it says I don't have the required permissions.
A dialogue box pops up which says:
"Service 'Radio Management Service' (RMSvc) could not be deleted. Verify that you have sufficient privileges to remove system services."
Then a 'Retry' or 'Cancel' option.

 

[softgunruler]

My problem is even better... I try to uninstall it, but my computer insists that it is already uninstalled, so it can't even find the f***ing software... Would be seriously helpful if someone had a solution for this...

 

[holdum333]

Hi! When I type 'quick access' in my search Orb, this is what I get! I get 'File Explorer Options' When I click on that it takes me here! Is this what you are talking about?

 

[softgunruler]

Again, we are not talking about the quick access folder in the file explorer, we are talking about acers own quick access bar bar

 

[holdum333]

Hi!Sorry I missed Acer!:smile: Maybe you could get better answers from Acer!
Download Drivers and Manuals | Acer Official Site

 

[softgunruler]

I tried, but they refuse to answer me because my pc is over 2 years old and no longer has a valid warranty...

 

[softgunruler]

I could call them, but that costs me 11NOK a minute (approx. 1,4 USD a minute), and that's just bullsh*t

 

[holdum333]

Hi! I guess there aren't any Acer users here. You might try their forum ans see if you can get help!:wink:
Home - Acer Community (English)

 

[Guytronic]

Most likely an API unsupported under W10 or it could be 10 has no drivers for that feature.
Windows 10 dings up my desktop every time it updates and occasionally a few restarts after the upgrade process will right things.

 

[softgunruler]

Yeah, that's probably it... And that would be fine by me really, if I were able to uninstall the software, but I can't :/

 

[Filou53]

Hi Softgunruler.

I'm a Mac user but last week I had to 'repair' the PC of a friend that encountered the same problem as you.
I also obtained the same blocking message about RMSvc .

Finally, I tried to re-install Quick Access after downloading a more recent version from Acer at:
global-download.acer.com/SupportFiles/Files/Upgrade/APP/W81_QuickAccessSetup.zip

When I installed it, I got again a message about RMSvc but it was only a warning
and now all seems to be ok.
No more Quick Access error since 3 days...

I hope that it'll be the same for you.