need help my Lumia 640XL did not start as repair screen appear then after sad face finally

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

first microsoft logo appears then window logo is just flash in second then the repair screen (two rounding gears) then progress but after loading the sad face :( appear.
 

abhishek singh21

Active member
Apr 27, 2014
2,454
2
38
Visit site
first microsoft logo appears then window logo is just flash in second then the repair screen (two rounding gears) then progress but after loading the sad face :( appear.

Hi and welcome to windows central forums.
the appearance of sad face makes it clear that you have bricked or caused an ir-repairable damage to you operating system. To reinstate your device to a working condition, youwill have to use windows device recovery tool , download from here:> https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq

Instructions:>

:>Download the tool.
:>Follow the on-screen prompts to install it, then select Launch application.
:>Use a USB cable to connect your phone to your PC.
:>When your phone is detected, select Install software

If you need additional help or want to reply to this thread , click on the smiley :) for instruction on how to join our forums.
 
Last edited:

Members online

Forum statistics

Threads
323,300
Messages
2,243,598
Members
428,055
Latest member
DrPendragon