HTC 8X is deleting pics and videos from text messages

[Windows Central Question]

All of a sudden, in the past few weeks my HTC 8X is deleting any pics or videos from text messages. Rec'd a text this AM with a pic, as I clicked on it, saw it for a second, then the whole message and pic were deleted from my phone. Very frustrating, ready to ditch this phone, and anything to do with Microsoft.

 

[realwarder]

No reports on the internet of this being a problem others are experiencing. Are you sure you didn't somehow hit delete?

Perhaps use WDRT to reset the phone. Do a backup first. Check SMS backup is on too. And pictures copied off the phone. If you do a backup too then you can restore back to a similar setup to now.