Reinstall Groove on mobile

[Abhijeet Tambare]

Groove isn't loading many artist images on my phone plus the scrolling isn't smooth. There is a very visible lag while scrolling. Is it possible to uninstall and reinstall groove on mobile.

 

[abhishek singh21]

no it isn't possible as it is a inbuilt app.

You could try a soft reset by holding together volume down+power key until phone reboots.

Also tell us what lumia/windows phone you own. It could be hardware related as well.

 

[Abhijeet Tambare]

Soft reset doesn't help.
I don't think its a device problem. I had the same problem on my 640 and now 650.
I don't think it's account related as well because the artists load on my laptop but not in my phone for the same set of songs.

 

[Abhijeet Tambare]

Well maybe now I will have to wait for creators update for the reset option!

 

[shmsnh]

On the desktop, there is the option to reset the built-in apps. Is there a similar feature on Windows 10 Mobile? If yes, you should try that.

I can't check myself, because I downgraded my phone recently and do not have Windows 10 Mobile anymore.

 

[Abhijeet Tambare]

Yes i know pc has an option to do so. I don't know of any such option on phone that's why I asked.

 

[shmsnh]

I saw the article just now. Coming with Creators Update.