Microsoft password on Lumia 535 Windows phone

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Windows Central Question

I want to change my Microsoft account password but cannot remember my original password.

At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do AS I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
 
Re: I want to change my Microsoft account password but cannot remember my original password.

Go to this page in a browser.

Click sign in, then go through the "forgot password" procedure.


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At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do IF I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
 
Threads Merged.

User... Please do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...
 
At present, I cannot remember my Microsoft account password, as I set it years ago and have not needed it until now, when I am trying to installed Whatsapp. I have just hit the 'Installe now' button on Whatsapp's webpage, where I have now got the 'Enter your Microsoft account password' page come up on my mobile. BUT.....what do I do IF I CAN'T REMEMBER MY MICROSOFT PASSWORD?!!

Please, please help, as I have been desperate to get my WhatsApp page, plus many others back! I have had this problem now for months!!
Just click on "forgot password."they will help you with it and you shall be able to set a new password.
The microsoft password needs alphabets, characters and numbers in it. So maybe that's why you dont remember it. But recovering your password is easy.
 

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