why films and tv app isnt playing videos it says error code 0x8000ffff

[Windows Central Question]

i use lumia 535 and since some couple of days its films and tv app isnt playing compatible videos says error code 0x8000ffff

 

[charlatan1978]

Hi, have you tried any troubleshooting?
To start with I would check the time and date are correct on your phone and perform a soft reset.

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[naran kanara]

i use lumia 535 and since some couple of days its films and tv app isnt playing compatible videos says error code 0x8000ffff