invoice for my Lumia 950 XL

[Windows Central Question]

I bought Lumia 950 XL in your windowsshop in December 2015. I have some troubles with the device now; it swithes off frequently, so it must be repaired.

I would ask you for:

- the cpoy of the invoice you sent me a year ago, which I unforunately lost
- the advice how/where to repaire it.

Thank you,

yours

<Contact information redacted>

 

[libra89]

I'm sorry but Windows Central does not sell any phones directly. I would suggest going to B2X support's website to see if they would be able to help you.

https://support.b2x.com/

Before that, try factory resetting your phone by going to Settings->System->About and tap "reset phone". Confirm and try to set up again.

 

[Indistinguishable]

I bought Lumia 950 XL in your windowsshop in December 2015. I have some troubles with the device now; it swithes off frequently, so it must be repaired.

I would ask you for:

- the cpoy of the invoice you sent me a year ago, which I unforunately lost
- the advice how/where to repaire it.

Thank you,

yours

<Contact information redacted>

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