my mobile suddenly is moving and clicking on its own

[Windows Central Question]

it started yesterday .It was clicking by itself on the screen.i restarted the phone but it was still doing it .i left it and checked it this morning and it was worse its clicking like crazy and i cant do anything .I shut it down for now what can i do ?

 

[Timbre70]

Which model? Some Lumia models suffer from phantom touch issues.

 

[pmhgeneral]

Had the same problem, what work on my lumia icon was a soft reset, hold both the power button and volume down keep holding until phone restarts then let go.

 

[Ryujingt3]

Was the device dropped? I dropped my 1520 and then it started developing phantom touch issues. A hard reset and an update to Windows 10 mobile and it behaves itself much better now.

 

[Timbre70]

Hard reset is always the solution to Windows problem.

 

[Ryujingt3]

Did the hard reset work?

 

[RumoredNow]

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