Cortana image search error

[Ejay Lozano]

I just noticed today. That my image search through Cortana is acting up on my Lumia L950. Here's what's going on. I search for an image through Cortana, I tap the image tab. Once I find the image I want to see the app crashes. Anyone else experiencing this same behavior on Windows Mobile devices running W10?

 

[eastlawyers1]

Reinstalling it again? I don't know much about windowsphone,but it was caused maybe by the compatibility, Has it happened like this before? And sometimes u turn off/on the phone, it can be running.

 

[Ejay Lozano]

Cortana cannot be deleted and reinstalled. I tried clearing my browser cookies and clearing the history.

 

[Ejay Lozano]

It started working again. I think clearing the browser/cookies and history, fixed it..

 

[jeffchapik]

My L640 was doing the exact same thing yesterday. I tried clearing browser cache too, but no luck. I got frustrated and updated to 15031 and it worked again. But maybe that was just coincidence if yours started working again too.

I know part of Cortana's functionality is server based, so maybe the problem was on their end all along.

 

[Ejay Lozano]

What was weird was the same thing was happening on my L920. Once it worked on my L950, it started working again on both devices.