Why aren't the Windows Central email displaying properly in Mail

[Windows Central Question]

For the last little while, maybe since the previous Windows 10 Mail app update, the Windows Central emails have not been displaying properly in the Mail app?

All I can see is the Windows Central logo and name, the first picture and part of the first item. The rest of the email does not appear.

This problem is on both Windows Mobile and PC.

Cheers

Ken

 

[Ryujingt3]

Are you sure it is not your connection? Do other emails format correctly? Can you browse the internet normally?

 

[KenC09]

While my connection is slow, other emails are formatting correctly and browsing works normally.

 

[Ryujingt3]

Any chance of a screenshot please?

 

[KenC09]

This is all I get:


The email looks the same on both PC and Mobile.

 

[Ryujingt3]

What OS version do you have on PC and mobile respectively? Do they display properly if you access them via the browser?

 

[KenC09]

Both are on Windows 10 and are up to date.

If I go to Outlook Mail using the web browser they do display properly.

 

[Ryujingt3]

Not sure what else to suggest, to be honest, it may also be due to the HTML code of the emails too.

 

[KenC09]

Something in the HTML code was one of my suspects too.

Oddly enough, this mornings Windows Central email formatted and displayed correctly.

Ken