My Dell Venue 11 Pro 5130 tablet will not finish the logging in process. I have hard booted it by holding down the power button but that didn't work. I also shut down and removed the battery but it still will not finish the log in process.
Can anyone help me?
I need to ask a few questions. Your answers will tell me if I can help you or not.
Questions .....................
1. What shows on the screen ?
Just dots running in circle or there was an error message ?
2. If you reboot but don't sign in, do you see 3 icons at bottom right of the sign in screen ?
Such as ...... Easy Access, Network and Power ?
3. Did you install anything before this failure to login happens ?
4. How long ago is this problem ?
5. Do you create regular system restore points ?
6. Do you do regular system image backup ?
Thank you.
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