free app but trys to charge

[Windows Central Question]

tried numerous times . document reader

 

[realwarder]

Is there a question in there? Perhaps ask the app developer if you are having issues with an app.

 

[Sagnik Pal]

Does it try to charge you $0? Sometimes happens with me too, but I'm able to get through just by the continue button. Or maybe you're serious? Try updating your store app, your phone OS, restart your phone, 'soft-reset' your phone, or anything else basic you can try. Make sure you're signed in with a Microsoft account on your device. Try using a different network (change to another wifi or sim network) Or like realwarder said use the 'Feedback Hub' to ask the developer about the issue, or you may directly contact the developer.

Although what app is it? If you give me its link maybe I can check the problem out.
Need Help? ask in the Comments. Hope this helps.

 

[Laura Knotek]

Is this an app that only has a free trial? Perhaps you've already used up the trial period and need to purchase the app to continue using it.