We made some changes

Our new forums are here!

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

Quite a deal

Grab the complete C# coding bootcamp for $41!

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 2 of 2 FirstFirst 12
Results 26 to 33 of 33
  1. stormn66's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #26  
    I received my keyboard on Friday Nov. 16th. The last day I had given ASUS before
    returning the TAB. I played with tablet over the weekend...Win8 RT is an elegant
    and easy to learn system, I am more than pleased with the machine. I caught my wife using
    the TAB this morning, she is a Luddite and proclaimed the TAB, "Good". Cheers


    ps. No notifiction of shipping or change of status on Asus's ******ed website was forthcoming
    prior to the arrival of the keyboard.
  2. colinm44's Avatar
    Member

    Posts
    13 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #27  
    I'm in Toronto and I applied on the 19th November for the keyboard, status said "your application has been received", today (20th November) my status says "Your application is currently being processed". :P
  3. colinm44's Avatar
    Member

    Posts
    13 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #28  
    And for those struggling with the applying for the keyboard, make sure you have selected the correct category and model as the serial # will work for different models.

    When you register your device make sure category is Eee Pad and the model is ASUS VivoTab RT if not, you will never see the application for keyboard and you will have to have support change it. I speak from experience
  4. delco24's Avatar
    Member

    Posts
    4 Posts
    Global Posts
    9 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #29  
    So I called Asus - apparently if you bought your Vivo Tab RT at Best Buy, you won't be able to redeem the dock offer from Asus. You have to go back to Best Buy and get them to give you the dock since the retailer is responsible for the dock promotion. Ugh, not looking forward to that conversation with a Best Buy rep, especially when the Asus rep said I might need to get the district manager involved if the local store isn't willing to do it.

    EDIT: Just an update - I went down to my local Best Buy last night. The lead for the PC/tablet area knew about the promotion and, since they didn't have the dock in-stock, held it at another store a few miles away. Pretty painless but took a while for them to make it work. The customer service rep up front had to work some creative magic to get the promotion after the fact (she ended up "returning" the tablet to a gift card and then "bought" it again as the tablet/dock combo promotion).
    Last edited by delco24; 11-21-2012 at 08:44 AM.
  5. ewebcat's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #30  
    got my keyboard today , vip.asus.com still says processing.
  6. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #31  
    My status changed finally! It now says "The GPS extension has been shipped"
  7. Michelleco's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #32  
    I have exactly the same problem. I get an empty or blocked serial number field. Have you found a solution?
  8. wpeace's Avatar
    Member

    Posts
    5 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #33  
    This whole process is bogus, so "buyer beware" and Asus support has been less than helpful. I purchased by Vivo Tab through Amazon and the order was fulfilled by one of Amazons resellers. Well, it seems that Asus will only honor devices from certain resellers and if they consider the device was a resell they won't ship *or* at least that's what I'm told.

    But wait, the story keeps changing. First I was told that was true, but IF the system took the order the keyboard would ship BUT you had to wait 2 weeks for the order to process. 2 weeks has gone by and now I'm told it will be 5 weeks and then "we're not going to ship because you bought it from somewhere else."

    The support person got nasty and refused to even send me to his supervisor. We went round and round with him telling me to send it back and go to a store that had the device (and of course spend $100 more.) After I finally got him to send me to his supervisor I was told someone would call me in 48 hrs or call back.

    This is the worse customer service I've ever had. AND now I appear to be without the keyboard at all.
Page 2 of 2 FirstFirst 12

Posting Permissions

";