Drop it like it's hot

Panasonic's Toughbook CF-33 is a ridiculously rugged 2-in-1

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

Can you handle the truth?

What Apple's latest iPad ads say about Microsoft and Windows

Forecast is cloudy

Windows 10 Cloud will run Win32 apps, but only from the Windows Store

Excessive in a good way

GTX 1050 in a 15-inch convertible? Lenovo went there

Windows goes galactic

Revealed: Samsung's Surface Pro-like Galaxy Book, running Windows 10

We made some changes

Our new forums are here!

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 2 12 LastLast
Results 1 to 25 of 33
  1. vtan's Avatar
    Member

    Posts
    21 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Just wondering if any of you who have the Vivo Tab RT and have registered for the free keyboard have actually received it yet? I check daily on the ASUS site and the status hasn't yet changed from "submitted" ... although I don't know if it will ever change. I'm accustomed to ordering from Dell who updates you on the progress so was hoping that would be the case with ASUS as well.
    Vince
  2. dpgx's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    Not promising news I received from the support team last night. He told me its typically 6 - 10 weeks for something like this which isn't really acceptable in my opinion. I submitted my application the day the promo was launched and it as well is sitting at "application submitted" a week and a half later. I really wish I went the route of getting the Surface instead at this point :(
  3. Sonic77's Avatar
    Member

    Posts
    46 Posts
    Global Posts
    432 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    That's is too bad,
    they might as well just drop the price of the RT by $150 then we can just buy a keyboard.
  4. dpgx's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    Wouldn't be so bad if they didnt make me carve the box up, I'd probably just return it and order a Surface. The application required clipping the serial number from the box though...
  5. budney's Avatar
    Member

    Posts
    337 Posts
    Global Posts
    150 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    The wait seems logical to me as Asus needed to make sure that buyers of the tablet did not return it or sell it. I still need to register my tablet. Hopefully I get the keyboard, but no biggie if I don't. :)
  6. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    How are you checking your order status? I submitted my application for the keyboard on the 26th, never got a confirmation email, and now the link to track your order isn't showing up in my ASUS product registration page.
  7. docangle1's Avatar
    Member

    Posts
    16 Posts
    Global Posts
    79 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    When I purchased the Vivo RT at Best Buy, they had the Mobile Dock as well, when they scanned both SKU's it bundled them for $599.
  8. SvanteH's Avatar
    Developer

    Posts
    36 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    I don't even have the option 3..

    "After registering the VivoTab™ RT, please click on Mobile Dock Apply & Inquire on the left side menu."

    There is no Mobile Dock Apply & Inquire link. I purchased the TF600T model in Sweden, shouldn't the offer be international?

    Could someone give me the link (once you are logged in) for it and I'll see if any error code pops up trying to access it? Thanks in advance.
  9. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    Quote Originally Posted by SvanteH View Post
    I don't even have the option 3..

    "After registering the VivoTab RT, please click on Mobile Dock Apply & Inquire on the left side menu."

    There is no Mobile Dock Apply & Inquire link. I purchased the TF600T model in Sweden, shouldn't the offer be international?

    Could someone give me the link (once you are logged in) for it and I'll see if any error code pops up trying to access it? Thanks in advance.
    I checked last night and, for me, the link was back. I'm at work right now and our Microsoft Forefront Threat Management blocks the ASUS VIP site, but when I get home I'll see if the link is still there and if it is I'll PM it to you
    SvanteH likes this.
  10. dpgx's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    Quote Originally Posted by dpgx81 View Post
    Wouldn't be so bad if they didnt make me carve the box up, I'd probably just return it and order a Surface. The application required clipping the serial number from the box though...
    Just an update, I still have no status updates under 'application submitted' and can't seem to get any definitive responses. I submitted an article to the consumerist this morning because I'm a little frustrated that new units shipping to stores have keyboards bundled. It's certainly not a shortage of keyboards causing the delays on shipping them to those of us who didnt receive them with our tablets. As for being able to return the tablet to the store once purchased, Asus made us cut the packaging up and remove the serial number from it, I'm unaware of any retailer that would accept a return once this has been done to the packaging.

    I wish I would've bought a Surface instead at this point, extremely unhappy with the support I've gotten so far...
  11. stormn66's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    The Asus booth was right beside the MSFT pop up in Toronto.
    The Surface was sold out in the 32 gig model so I went with
    the Asus with the promise of a free docking station which would
    be shipped to me within 5 business days of submitting an application.

    The Asus website is like stepping back into 1996. Without a doubt, the slowest
    most dysfunctional website from an OEM I have witnessed. If by Friday, the docking station doesn't appear, I will be returning the Asus to MSFT Saturday morning.
  12. delco24's Avatar
    Member

    Posts
    4 Posts
    Global Posts
    9 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #12  
    I can't even order my keyboard dock. After registering my tablet, I get the order link, but the serial number drop down is blank. Anyone else have this problem?
  13. stormn66's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #13  
    I had the same problem. Hitting refresh 30-40 times did the trick.

    You know, looking back, %$#* Asus, I am taking their Tab back regardless.

    Now I don't want to give them my money. I'll pay the 10% restocking fee and

    chalk it up to experience.
  14. budney's Avatar
    Member

    Posts
    337 Posts
    Global Posts
    150 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    Look at what FedEx just dropped off! Thank you Asus! :D

    Click image for larger version. 

Name:	WP_20121116_001.jpg 
Views:	7 
Size:	84.4 KB 
ID:	22866
  15. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #15  
    Quote Originally Posted by budney76 View Post
    Look at what FedEx just dropped off! Thank you Asus! :D

    Click image for larger version. 

Name:	WP_20121116_001.jpg 
Views:	7 
Size:	84.4 KB 
ID:	22866
    Hey, so did your order status ever change from "Application Submitted"? Did you get any sort of notification it had shipped or did it just show up one day? Also when did you purchase your Vivo and when did you apply for the dock?

    WE NEED INFORMATION SIR
  16. vtan's Avatar
    Member

    Posts
    21 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #16  
    Well, for me it just showed up out of the blue ... today in fact, when I got home from work. I hadn't received any email notifications and when I go to the Asus Canada website and log into the members area it still shows my keyboard request as "submitted". Go figure. And I don't even have the Vivo RT any more but am considering going back to FS and buying it again ...
    Vince
  17. budney's Avatar
    Member

    Posts
    337 Posts
    Global Posts
    150 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #17  
    For the last week I get a server is busy message when trying to login to the Asus VIP site. Before that no info changed from when I filled the form out. :-/
    Sent from my RM-824_nam_att_101 using Board Express
  18. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #18  
    Quote Originally Posted by budney76 View Post
    For the last week I get a server is busy message when trying to login to the Asus VIP site. Before that no info changed from when I filled the form out. :-/
    Sent from my RM-824_nam_att_101 using Board Express
    When did you buy your tab and when did you submit the application?
  19. budney's Avatar
    Member

    Posts
    337 Posts
    Global Posts
    150 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #19  
    Quote Originally Posted by jdevenberg View Post
    When did you buy your tab and when did you submit the application?
    I bought the tab on the first, and delivered the second. I think I filled out the form on the 4th or 5th.
  20. jdevenberg's Avatar
    Member

    Posts
    1,037 Posts
    Global Posts
    1,057 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #20  
    I wonder why you've gotten yours when people, like myself, who purchased the tablet and submitted the application on the 26th haven't. I hope mine comes Monday or Tuesday.
  21. theefman's Avatar
    Member

    Posts
    3,895 Posts
    Global Posts
    3,896 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #21  
    For anyone who's got their keyboard, install a program from Asus in the store called Gesture Mapping, it enables pinch to zoom and all other Window 8 gestures like swiping from the edges for the charms, app switching and the app bar when using the touchpad. And you can toggle them off if you don't want them. Good support from Asus.

    Edit: update on this, it seems once you reboot or the pc sleeps the gestures don't work anymore and you have to run the software again. So not as good as I thought, hopefully they can address it in an update or better still add it in a firmware update.
    Last edited by theefman; 11-19-2012 at 08:02 AM.
  22. vtan's Avatar
    Member

    Posts
    21 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #22  
    Quote Originally Posted by jdevenberg View Post
    I wonder why you've gotten yours when people, like myself, who purchased the tablet and submitted the application on the 26th haven't. I hope mine comes Monday or Tuesday.
    I wonder if it's a country/regional thing? I received my keyboard from Mississauga,Ontario. How about you budney76?
    Vince
  23. budney's Avatar
    Member

    Posts
    337 Posts
    Global Posts
    150 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #23  
    Quote Originally Posted by vtan View Post
    I wonder if it's a country/regional thing? I received my keyboard from Mississauga,Ontario. How about you budney76?
    Vince
    My keyboard was shipped from Fremont, CA.
  24. colinm44's Avatar
    Member

    Posts
    13 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #24  
    Finally got registered for the keyboard. The ASUS web site has got to be one of the most painful experiences with a web site ever!
  25. delco24's Avatar
    Member

    Posts
    4 Posts
    Global Posts
    9 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #25  
    Still can't register for the dock - no matter how many times I refresh the page, Asus's website refuses to populate the serial number field.

    Asus's website looks and acts like its from 1990.
Page 1 of 2 12 LastLast

Posting Permissions

";