1. Rohitdas Mallya B's Avatar
    Hello,

    I set up Quiet Hours and with Break-through list.
    Quiet hours works very well. But the same is not with Break-through List.
    Cortana forgets the Break-through list every now and then(Not sure when exactly she forgets this)
    Can anyone suggest what to do?

    Regards,
    Rohit Mallya
    01-08-2017 12:07 AM
  2. Rohitdas Mallya B's Avatar
    Any help?

    Regards.
    Rohit Mallya
    01-14-2017 12:23 AM
  3. Lee Power's Avatar
    Same here, Contacts that are in my Facebook friends list that i then add to my breakthrough list are fine. Contacts that are just added to the phone contacts memory & then added to breakthrough list just get forgotten.
    01-14-2017 12:47 AM
  4. rasputin01's Avatar
    My breakthrough list resets every day. Very frustrating as I have quiet hours set to work 9pm to 6am and I have to redo the list nightly.
    02-25-2017 06:38 PM
  5. JuannyBooBoo's Avatar
    I am glad to see that I'm not the only one with this issue... my breakthrough list isn't working either. The majority of the names are remembered, but some are dropped. Most importantly, my work's contact entry keeps getting dropped. At first I thought it was the long name or fact that it had multiple phone numbers on the entry that broke it, but they keep getting dropped.

    Anyone have any fixes?

    I'm running Windows 10 Mobile, 14393.726, on a AT&T Lumia 640. This has been going on for quite some time for me.
    03-03-2017 11:05 AM
  6. Blackadder_100's Avatar
    Same problem on WP 8.1
    03-03-2017 11:10 AM
  7. JuannyBooBoo's Avatar
    Please upvote this bug on the Feedback hub.. I see a good # of people are having the same issue.
    03-03-2017 11:46 AM
  8. 13paul13's Avatar
    I'm a Lumia 950 user. On 14393 anyone I added to breakthrough list would disappear after a very short time.

    I hopped on the Fast Ring last week with build 15043 and, six days later, all contacts I added are still there 🙂. It appears the bug has been fixed.

    Hopefully for those on Production builds the next cumulative patch will fix this 🤞(as I believe Cortana related settings can only be fixed in the monthly patches?).

    Sent from mTalk
    JuannyBooBoo likes this.
    03-03-2017 04:33 PM
  9. JuannyBooBoo's Avatar
    I hopped on the Fast Ring last week with build 15043 and, six days later, all contacts I added are still there . It appears the bug has been fixed.
    Hooray! Thx Paul for letting me know. I'm glad to hear that there's a light at the end of the tunnel.. Now if they could just get some updates moving.. Been ages since Release Preview has received an update...
    03-04-2017 06:00 PM
  10. JuannyBooBoo's Avatar
    Update: This appears to be fixed w/ the build 14393.953 that appeared yesterday for Insiders' Preview.. 2 days in, and Cortana is remembering all my breakthrough contacts!!
    13paul13 likes this.
    03-17-2017 10:47 AM
  11. JuannyBooBoo's Avatar
    Update: This appears to be fixed w/ the build 14393.953 that appeared yesterday for Insiders' Preview.. 2 days in, and Cortana is remembering all my breakthrough contacts!!
    Nevermind... I spoke too soon.. I checked my Breakthrough list today, and the ones I added are gone... :(. Sigh. Will have to wait for Creators Update, it seems..
    03-24-2017 10:09 AM

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